I have a Roku Insignia TV and am experiencing continuing crashes.*Streaming stops and...

GetHuman1020474's customer service issue with Roku from August 2018

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The issue in GetHuman1020474's own words
I have a Roku Insignia TV and am experiencing continuing crashes.*Streaming stops and the "Ooops something went wrong" message is displayed (Happens at least once every day). This can only be resolved by powering down and then ON (a reboot).*Leaving the message and hoping for it to correct is hopeless. Please would you improve the quality of your software, this should not happen and when it does the message should be far more helpful to the user.**Roku ID* *****@***.com*Jerry Jackson
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Roku

Customer service issue
Reported by GetHuman1020474
Aug 21st, 2018 - 3 mons ago
I have an issue with Roku too
Fixed
Seen by 6 customers so far
Similar issue to 3486 others
0 customers following this
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GetHuman1020474 started working on this issue
Aug 21st 8:47pm
GetHuman1020474 shared this issue with others over email
Aug 21st 8:48pm
GetHuman1020474 indicated the issue is not fixed yet.
Aug 21st 10:26pm
GetHuman1020474 indicated the issue is not fixed yet.
Aug 23rd 2:44am
GetHuman1020474 indicated the issue is not fixed yet.
Aug 24th 10:37pm