****R is attached to NetGear WNDR**** and the stick's MAC address is dislayed in the "d...

GetHuman-dstuck's customer service issue with Roku from June 2018

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The issue in GetHuman-dstuck's own words
****R is attached to NetGear WNDR**** and the stick's MAC address is dislayed in the "devices attached" field. However as I proceed with the installation a red X appears in the "local network" line. Then the instruction message pops up to check your password, etc. and info on customer support. Customer support leads you to a video on the installation or text of such. I've rebooted the router and reset the stick several times with success.
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Roku

Customer service issue
Reported by GetHuman-dstuck
Jun 29th, 2018 - 10 mons ago
I have an issue with Roku too
Fixed
Seen by 4 customers so far
Similar issue to 1883 others
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GetHuman-dstuck started working on this issue
Jun 29th, 2018 3:06pm
GetHuman-dstuck indicated the issue is not fixed yet.
Jun 29th, 2018 6:42pm
GetHuman-dstuck indicated the issue is not fixed yet.
Jun 29th, 2018 6:43pm
GetHuman-dstuck indicated the issue is not fixed yet.
Jun 29th, 2018 6:46pm