I need a simple instruction to determine what Roku model my clicker is. It cannot get...

GetHuman829688's customer service issue with Roku from June 2018

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The issue in GetHuman829688's own words
I need a simple instruction to determine what Roku model my clicker is. It cannot get me to a signin screen so that I can stream hulu. And the hulu techs have told me that any Roku device *.* and lower is not supported, but having thrown the package away, and having looked everywhere on the Roku clicker, I have not found a model number. I've been hoping that a Roku tech can determine the number from the configuration of buttons on the device.
GetHuman829688 did not yet indicate what Roku should do to make this right.
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Customer service issue
Reported by GetHuman829688
Jun 28th, 2018 - a yr ago
I have an issue with Roku too
Not resolved
Seen by 4 customers so far
Similar issue to 1844 others
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Items needed
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What type of Roku do you have
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Email address on your account
GetHuman829688 started working on this issue
Jun 28th, 2018 4:17pm