Each time I want to use my roku I have to disconnect it then plug it back in and wait f...

GetHuman798118's customer service issue with Roku from June 2018

Help with my Roku issue
The issue in GetHuman798118's own words
Trying to get to menu page ... Each time I want to use my roku I have to disconnect it then plug it back in and wait for it to reload. How can this be resolved? It is very annoying and just started recently after a complete shut down of your system several days ago.
I have to unplug the device and plug it back in each time I want to use it
Tell me what to do so I don't have to restart system and wait to reload each time I use it
About * years
no
I have an issue with Roku too
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Roku

Roku stick (black)
Customer service issue
Reported by GetHuman798118
Jun 25th, 2018 - 4 mons ago
I have an issue with Roku too
Fixed
Seen by 8 customers so far
Similar issue to 1728 others
0 customers following this
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Timeline
GetHuman798118 started working on this issue
Jun 25th 5:55pm
GetHuman798118 indicated the issue is not fixed yet.
Jun 26th 1:23am
GetHuman798118 indicated the issue is not fixed yet.
Jun 27th 12:24am
GetHuman798118 indicated the issue is not fixed yet.
Jun 27th 12:28am
GetHuman798118 indicated the issue is not fixed yet.
Jun 27th 12:30am