Roku * after the messages the movie is extremely slow motion...sounds like Lion roaring

GetHuman815520's customer service issue with Roku from June 2018

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Help with my Roku issue
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The issue and preferred resolution, in GetHuman815520's own words:
The problem I ran into: Roku * after the messages the movie is extremely slow motion...sounds like Lion roaring
I trust that Roku will make this right and come up with a resolution that is fair.
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Roku

Customer service issue
Reported by GetHuman815520
Jun 24th, 2018 - 2 mons ago
I have an issue with Roku too
Not resolved
Seen by 2 customers so far
Similar issue to 1691 others
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Timeline
GetHuman815520 started working on this issue
Jun 24th 1:44pm