My roku is not working the remote is dead the batteries are fine just help me it’s brand new

GetHuman755107's customer service issue with Roku from June 2018

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The issue in GetHuman755107's own words
The problem: My roku is not working the remote is dead the batteries are fine just help me it’s brand new
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Roku

Customer service issue
Reported by GetHuman755107
Jun 6th, 2018 - 5 mons ago
I have an issue with Roku too
Not resolved
Seen by 14 customers so far
Similar issue to 421 others
1 customer following this
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Timeline
GetHuman755107 started working on this issue
Jun 6th 4:14am