I just purchased a new Blue Ray*DVD player to accommodate my new Roku TV. I have plugge...

GetHuman-theoldbo's customer service issue with Roku from May 2018

2 views
 | 
241 similar
 | 
0 following
Help with my Roku issue
First: share to improve GetHuman-theoldbo's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-theoldbo to get a Roku rep on the line!
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-theoldbo may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman-theoldbo's own words
I just purchased a new Blue Ray*DVD player to accommodate my new Roku TV. I have plugged the HDMI cord into HDMI port * and the back of the new player. Simple. RIGHT! It then ask me to select the language under settings. English is automatically at the top and highlighted but I am unable to press OK to select it. How can something so simple become to complicated??? Help*Don't email me...just respond to me. Is this not a live chat area???
GetHuman-theoldbo did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman-theoldbo fixed the problem
We are waiting for GetHuman-theoldbo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Roku email you?
This email address isn't valid
Follow this issue
See how GetHuman-theoldbo fixes it.
This email address isn't valid

Roku

Customer service issue
Reported by GetHuman-theoldbo
May 24th, 2018 - 6 mons ago
I have an issue with Roku too
Not resolved
Seen by 2 customers so far
Similar issue to 241 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-theoldbo started working on this issue
May 24th 8:01pm