Until lat Thursday I received xfinity beta on my TCL ROKUtv. I have xfinitu including x...

GetHuman669990's customer service issue with Roku from May 2018

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The issue in GetHuman669990's own words
Until lat Thursday I received xfinity beta on my TCL ROKUtv. I have xfinitu including xfinity wi fi. I have tried every way to get it back from simply to reentering factory settings. It does not recognize my WiFi as in Home Comcast any longer. It did until last Thursday. I have spent hours on the phone with Comcast and they can’t figure out what’s going on. I have * Roku **” TVs. Neither work xfinity beta any longer. You are my last hope!. Howard Levinson
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Roku

Customer service issue
Reported by GetHuman669990
May 9th, 2018 - a yr ago
I have an issue with Roku too
Not resolved
Seen by 8 customers so far
Similar issue to 540 others
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GetHuman669990 started working on this issue
May 9th, 2018 6:05pm
GetHuman669990 indicated the issue is not fixed yet.
May 9th, 2018 7:07pm