Why do i have to put in e-mail and password

GetHuman-patlouns's customer service issue with Roku from April 2018

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The issue in GetHuman-patlouns's own words
The problem: Why do i have to put in e-mail and password
GetHuman-patlouns did not yet indicate what Roku should do to make this right.
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Roku

Customer service issue
Reported by GetHuman-patlouns
Apr 29th, 2018 - 5 mons ago
I have an issue with Roku too
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Seen by 6 customers so far
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Timeline
GetHuman-patlouns started working on this issue
Apr 29th 7:40pm
GetHuman-patlouns shared this issue with friends on Facebook
Apr 29th 8:15pm