Need to change the settings on the TV up and down button won't you take me to TV settings

GetHuman632756's customer service issue with Roku from April 2018

4 views
 | 
6139 similar
 | 
0 following
Help with my Roku issue
First: share to improve GetHuman632756's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman632756 to get a Roku rep on the line!
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman632756 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman632756's own words
The problem: Need to change the settings on the TV up and down button won't you take me to TV settings
GetHuman632756 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman632756 fixed the problem
We are waiting for GetHuman632756 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Roku email you?
This email address isn't valid
Follow this issue
See how GetHuman632756 fixes it.
This email address isn't valid

Roku

Customer service issue
Reported by GetHuman632756
Apr 26th, 2018 - 7 mons ago
I have an issue with Roku too
Not resolved
Seen by 4 customers so far
Similar issue to 6139 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman632756 started working on this issue
Apr 26th 10:25pm