I am trying to add a streaming channel Directv now, on my device. I went on line to do...

GetHuman629545's customer service issue with Roku from April 2018

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The issue and preferred resolution, in GetHuman629545's own words:
I am trying to add a streaming channel Directv now, on my device. I went on line to do it. It said it is now installed but doesn't show on my device.
I trust that Roku will make this right and come up with a resolution that is fair.
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Roku

Customer service issue
Reported by GetHuman629545
Apr 25th, 2018 - 3 mons ago
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GetHuman629545 started working on this issue
Apr 25th 11:04pm
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Apr 25th 11:10pm