No headphone jack - Check my remote - I have roku tv and its fairly new

GetHuman626711's customer service issue with Roku from April 2018

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The issue in GetHuman626711's own words
Check my remote ... No headphone jack
I have roku tv and its fairly new
Can i purchase a new remote and have it work with my tv
I have an issue with Roku too
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Roku

TCL Roku TV
Customer service issue
Reported by GetHuman626711
Apr 25th, 2018 - 5 mons ago
I have an issue with Roku too
Not resolved
Seen by 4 customers so far
Similar issue to 4627 others
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Timeline
GetHuman626711 started working on this issue
Apr 25th 1:44am