I am on pay-as-go on my cell (ph* ***-***-****). I only use it for emergencies. I als...

GetHuman-gonebyeb's customer service issue with Rogers Prepaid from January 2020

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The issue in GetHuman-gonebyeb's own words
I am on pay-as-go on my cell (ph* ***-***-****). I only use it for emergencies. I also just topped it off for another year. What I never realized is that you are charging me $**.** a month for phone and text. I do not know how to text. I would like to avoid this charge. What can I do? To spend $**.***month when I probably only use the phone for about ** minutes in AN ENTIRE YEAR does not seem fair. I would appreciate hearing from you so we can settle this problem. My home phone * is ***-***-****. Thank you. Karen Michalek

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Rogers Prepaid

Customer service issue
Reported by GetHuman-gonebyeb
Jan 9th, 2020 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 2 others
0 customers following this

Timeline

GetHuman-gonebyeb started working on this issue
Jan 9th, 2020 8:32pm
GetHuman-gonebyeb indicated the issue is not fixed yet.
Jan 10th, 2020 2:02am

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