Paying too much for cable and internet with Rogers

GetHuman640090's customer service issue with Rogers Cable from April 2018

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Help with my Rogers Cable issue
Before contacting them, items GetHuman640090 may need:
Account name, Account number, Account phone number, Service address, and Account PIN/Passcode
GetHuman640090's next move: have a Rogers Cable rep call.
Always use the GetHuman Phone tocall Rogers Cable. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman640090's own words:
The problem I ran into: Paying too much for cable and internet with Rogers
I trust that Rogers Cable will make this right and come up with a resolution that is fair.
Help with my Rogers Cable issue
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Rogers Cable

Customer service issue
Reported by GetHuman640090
Apr 29th, 2018 - 3 mons ago
I have an issue with Rogers Cable too
Not resolved
Seen by 2 customers so far
Similar issue to 91 others
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Timeline
GetHuman640090 started working on this issue
Apr 29th 7:46pm