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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-pareidol's own words
I booked a room at Rodeway Inn with my credit card. A friend with me put it in her name because the desk clerk refused my request to put my name down as unlisted for safety purposes. It was in Ridgely a booking for one night I now have stayed a total of * nights. Now * hours after I pay for the room again the hotel clerk is telling me that I have to bring the person who is named we put it under up here to allow my key card those are activated this morning to become activated in order for me to get in and out of my room. By law & policy who is responsible for this room me or them?
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