I booked a room at Rodeway Inn with my credit card. A friend with me put it in her name...

GetHuman-pareidol's customer service issue with Rodeway Inn from June 2018

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1 following
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The issue in GetHuman-pareidol's own words
I booked a room at Rodeway Inn with my credit card. A friend with me put it in her name because the desk clerk refused my request to put my name down as unlisted for safety purposes. It was in Ridgely a booking for one night I now have stayed a total of * nights. Now * hours after I pay for the room again the hotel clerk is telling me that I have to bring the person who is named we put it under up here to allow my key card those are activated this morning to become activated in order for me to get in and out of my room. By law & policy who is responsible for this room me or them?
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Rodeway Inn

Customer service issue
Reported by GetHuman-pareidol
Jun 9th, 2018 - a yr ago
I have an issue with Rodeway Inn too
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Seen by 14 customers so far
Similar issue to 170 others
1 customer following this
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Timeline
GetHuman-pareidol started working on this issue
Jun 9th, 2018 9:36pm