Hi, I haven't played Red Dead * for a while so I decided to log back in. My password st...

GetHuman5610934's customer service issue with Rockstar Games from January 2021

Help with my Rockstar Games issue
First: share to improve GetHuman5610934's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5610934 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
The issue in GetHuman5610934's own words
Hi, I haven't played Red Dead * for a while so I decided to log back in. My password stopped working and I tried for days to reset it. Unfortunately, I didn't receive that password reset email, so I assumed it was a problem on your end. I later searched all my mails from Rockstar, only to find a Russian version that I later translated and it seems someone hacked my account and changed the email. That's probably why I didn't receive the emails from you. My username was Malimurna and my email was *****@***.com. The hacker changed it to *****@***.com. I don't know my exact password but I can provide a list of possible passwords I may have used, for further confirmation that it's my account. Thank you.

GetHuman5610934 did not yet indicate what Rockstar Games should do to make this right.

How GetHuman5610934 fixed the problem

We are waiting for GetHuman5610934 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman5610934
Jan 3rd, 2021 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 7218 others
0 customers following this


GetHuman5610934 started working on this issue
Jan 3rd 8:32am