Rockstar Games Customer Service Issues

Aumentaram meu RP sem minha solicitação. No dia 3 de setembro de [redacted], por volta das 20h30m no horário de Brasília, fui afetado negativamente enquanto jogava GTA online. Após matar um possível hacker com o final do nome _ARG, fui alvo de trapaça, resultando na redução do meu RP para 1 e evolução negativa em 8 casas decimais. Peço que investiguem o ocorrido no dia mencionado e identifiquem o jogador responsável. Desejo recuperar meu progresso justo de quase 7 anos, pois estava no Level [redacted] com conquistas legítimas. Solicito a restauração do meu RP e contatos perdidos. Meu personagem é David_Daty.

Hello, I'm Lori Jordan. I'm reaching out regarding an issue with my son's account. He had a substantial amount of money in it, and despite him not exploiting the glitch, his account got banned. I'm contacting you in hopes of resolving this matter, restoring my son's account, or at least retrieving his progress. He dedicated seven years to reach his current level, and losing it due to a glitch is unfair. Players shouldn't be penalized for issues within the game. Losing years of hard work shouldn't be the outcome. Any assistance in restoring his levels would be greatly appreciated. His account is tgkills123, and his name is Dominick Schepacarter. I would be grateful if someone could promptly address this matter. Thank you.

I placed an Infernus (Lamborghini style car) in my arcade's MK2 Oppressor slot. I've logged in for two days now attempting to spawn my Oppressor for missions, but it's missing. I can't summon it from owned locations, Terrorbyte, impound, or Mors Mutual. I bought this vehicle with in-game money listed at 3.9+ million with full customization, and now it's disappeared. Some players in chat claim it's irretrievable since it's been fully replaced. I invested a lot of in-game money into my vehicle, only to have it vanish while other arcade vehicles are moved to another storage spot. I seek assistance with this issue.

I submitted three tickets because I was unfairly banned from the game. On one occasion, a modder repeatedly teleported me and gave me money, which I did not initiate. I even have video evidence proving I wasn't involved in any cheating, after which I promptly left the session. My account is facing a 30-day ban for no valid reason, and it will be wiped clean. I feel frustrated as I've always played legitimately, including on my new account with purchased items and clean gameplay with friends. While I use FiveM, which led to some altered files, a thorough check of my online history will confirm my innocence. I only received money once from a modder, and I documented it to prove my lack of involvement in any hacking activities. The real injustice is the account reset, resulting in the loss of 52 hours of gameplay over 4 days and the 4.5 million shark card I already utilized in-game. I'm deeply disappointed by how unfairly the company is treating me. I'm not a hacker, cheater, or glitch user. Kindly reconsider the ban, and refrain from resetting my account.

Hello, I discovered today that my account has been suspended, but I assure you that I did not deliberately violate any rules. During the games I participated in today, there were individuals using mods, while I was simply focused on progressing my character. In the last game, someone started giving me money unexpectedly, causing a series of alerts that prevented me from exiting or saving the game properly. Despite my attempts to address this by pressing the escape key, I was suddenly suspended. I believe this action was unjust and I am reaching out to you directly. I have dedicated numerous hours to developing my character, and it would be distressing to lose all that progress. Although I understand your policy on suspension, I urge you to consider my perspective. It would be devastating to start over from scratch. Please reconsider reinstating my account.

Hello, I go by the username Razerdragon [redacted] in the GTA game. I started playing GTA about two weeks ago. While playing online, random players dropped bags of money near me, which I collected unknowingly. Subsequently, I gained RP levels quickly when near other players, occurring in multiple sessions. This led me to suspect hacking and change my passwords when I realized an unexpected increase in my money. Days later, I was surprised to receive a suspension without knowing the reason behind it. I had never used software to manipulate the game and only learned about mods and cheats post-suspension. I oppose cheating and am unaware of any violations I may have committed. I encountered unbeatable players teleporting, attacking remotely, or trapping me with impossible objects. I humbly request a second chance to play, as I believe I did not breach any rules. I trust you can verify the absence of disruptive software on my computer. Thank you very much, Raz E.

After a breach compromised my emails, it was a struggle to regain access to all my accounts, including Origin and Steam. Having not played GTAV in some time, upon finally resetting my Rockstar Games account password, I noticed spam in my inbox and discovered my character had been reset to level 0 on my friend's list. It seems someone tampered with my account. I've also lost characters on other games like FFXIV, Tera, and DC Universe Online, where I've invested years of time. I am reaching out for assistance in restoring my characters as I have not engaged in any unauthorized practices, I typically purchase shark cards for extra in-game money, and even stream my games on Twitch. I am hoping to speak with a real person to resolve this issue efficiently, as I have been working long shifts at the hospital during the pandemic and just wanted to relax and play some GTA.

Hello, good afternoon. I wanted to share an experience that occurred to me on April 29, [redacted]. A friend of mine used my PlayStation 4 account to surprise me on my birthday by giving me a substantial amount of money, around 2 billion dollars, in GTA 5. However, on May 9, [redacted], my GTA 5 character with a level of approximately [redacted] got deleted. I had this character since [redacted], and the level progression was legitimate. I can see why my GTA 5 character was removed, even though it wasn't my doing. I have been without my character for 5 months now, and starting over at level 30 is proving to be challenging. I am wondering if the deleted character is temporary, or if there is a possibility of retrieving it, minus the money from the trick. If my character is restored, I guarantee not to engage in any more tricks. Thank you and best regards.

I recently purchased Red Dead Redemption 2 from gamivo.com without any issues. After playing for 32 hours, today I encountered an error in the Rockstar Games Launcher stating that I do not own the game, even though I previously activated it successfully. I am unable to reuse the activation code as it shows as already in use. I have attempted to reinstall the launcher, but the issue persists. I have been unable to reach Rockstar Customer Support for assistance. The activation code in question is NTRA-WLQT-2FAN-244T. I can provide images to demonstrate the problem if necessary. Your help on this matter would be greatly appreciated.

Recently, a friend I shared my PSN account with got permanently banned, and during an argument, he changed my password. After resolving our issues, he returned my account, and I discovered warnings for harassing players and that my GTA Online characters were wiped due to a money glitch. He admitted to exploiting the game, resulting in the loss of my progress and virtual purchases. Despite his claim that Rockstar won't restore my characters, I had invested time and nearly $[redacted] in shark cards. Losing my progress is disheartening, and I hope to regain my characters as I've dedicated significant time to playing GTA Online since its release.

I have spent a lot of time and money playing at Rockstar as LanceRossHeil. However, I was hacked and faced many issues, including losing in-game items and friends. I reached out to Xbox and Rockstar, but have not received satisfactory help. It has been almost three months of frustration trying to get assistance. I feel let down by the lack of support and inability to restore what I lost. Rockstar thanked me for enjoying their game but couldn't address my concerns. I urge them to improve their player security measures for future gamers. My experience has been filled with challenges, conflicts in-game, and a feeling of helplessness. I hope my story sheds light on the issues players like me face. Thank you to anyone listening. Lance, a GTA lover.

I pre-ordered "Red Dead Redemption 2" and thoroughly enjoyed the story mode. However, when trying to access the multiplayer mode, I keep getting error code (0x[redacted]6) preventing me from playing. Despite numerous attempts such as closing the app, reinstalling the game, and resetting my PS4 and router, the issue persists. I have reached out to Rockstar through email, their website, and phone calls, but have not received helpful assistance. I am looking for a solution to fix this multiplayer error or possibly a refund for the unplayable game.

I am confused as to why some players are placed in the bad sport lobby for engaging in typical GTA online activities like killing other players and destroying cars. I was having fun with my friend, blowing up their car, and suddenly found myself in the bad sport lobby for 4 days. This restriction is frustrating as it prevents me from playing with my friends. I spend a significant amount of time playing this game daily, and it is my favorite. I am seeking assistance in resolving this matter as it seems unreasonable to penalize players for actions that are inherent in the game.

I was switching characters for fun and ended up creating a second character that duplicated my level. When I switched back to my main character, I noticed that my garage in my arcade, fully upgraded Vigilante, fully upgraded topless Chino, and fully upgraded Buccaneer were missing. I'm not sure if this is a bug, but I hope to get back the items that I invested time in. Everything else seems fine, but I am concerned about these missing items.

I am requesting assistance to retrieve my account (wogzy144) information that has been compromised due to hacking. The hacker changed the email and yahoo account password, making it impossible for me to access my gamertag account. The original email linked to the account was [redacted], but the password has been altered. I have created a new email, [redacted], to seek help with recovering my account. I am willing to provide any necessary proof of identity, such as my name and date of birth, to regain access to my account. I have invested significant time and money into building my account and would greatly appreciate any assistance in resolving this issue.

Hello. I have been playing GTA for about 8 years. Initially, I played on Xbox [redacted] and later switched to PS4 a few years ago. Recently, I purchased a PC and was looking forward to playing GTA on it. However, I am facing issues linking my account. Although it shows as linked on the website, I'm unable to select my original character. I'm concerned about losing all the progress I've made as I have invested a significant amount of time in the game and have even purchased a few shark cards for extra in-game cash. I would appreciate guidance on the necessary steps to successfully transfer my account. Thank you for your assistance.

I've been experiencing an issue on GTA Online when trying to place bets at the casino. The message "this feature isn't available now. Please come back later" keeps appearing, while my friends don't encounter this problem. I'm seeking insights on why this is occurring and how to resolve it. Engaging on the Rockstar support forum has been unhelpful, as the responses seem automated and not beneficial. I hope to find a solution soon for this inconvenience.

I am experiencing continuous issues with the GTA5 servers showing errors, which resulted in a loss of $2,[redacted],[redacted] in-game currency. The screen frequently turns blue and displays error messages, disrupting my gameplay. I deeply value playing GTA5 every day, and these persistent problems are hindering my experience. I kindly request assistance in restoring the lost virtual funds and addressing the technical errors to allow me to continue enjoying the game without interruptions. I go by the name Dwight Livingston with the gamer tag dlivingston56, and you can reach me at [redacted] Your prompt help regarding this matter would be greatly appreciated.

Hello, my name is ShootRoyal-NL. I made a big mistake. I hacked and now I am clueless about the consequences. I have [redacted] million gespan and I don't understand why I did it. I truly regret it and I am seeking a second chance. Could you please remove the [redacted] million from my account? I don't want that much money. I am really anxious about being banned and losing my account. My friend, notme.exe nebulator, helped me. Please give me a second chance. You can reach me at [redacted] Thank you.

Dear Rockstar, I recently discovered that my account was hacked, and [redacted] million units were stolen. I was not involved in any hacking activities when I received a notification that my account was suspended until January 8th, [redacted]. I am reaching out to request assistance in recovering my account. I am sorry for any inconvenience this may cause, but I am a big fan of GTA and I am devastated by this situation. I assure you that I will be more cautious in the future. Thank you for your help. Sincerely, [Initials]