Still not resolved

GetHuman4865433's Missing Items issue with Rockstar Games from May 2020

Help with my Rockstar Games issue
First: share to improve GetHuman4865433's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4865433 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman4865433's own words
I was trying to purchase shark cards for in game currency ... I bought two shark cards for gta online for a total of $*** and never received the in game money. I have talked to the playstation network and they insist the issue is on Rockstart games end and they cannot refund the money. I have submitted a ticket with Rockstar a week ago, including screen shots and proof of purchase. I received only one response * days that seemed automated asking for information and screen shots i had already provided. I have been adding comments to the ticket daily but still have not received an update.
They took my real money and I never recieved my in game money.. I will not spend any more money on anything from rockstar
I would either like a refund of my in game money.
I have been a customer for years and have owned pretty much every rockstar game all the way back to gta *.
I have contacted both ps network and rockstar
How GetHuman4865433 fixed the problem

We are waiting for GetHuman4865433 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockstar Games

Gta Shark Cards
Missing Items issue
Reported by GetHuman4865433
May 24th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 12290 others
0 customers following this

Timeline

GetHuman4865433 started working on this issue
May 24th, 2020 8:54pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers