Rockstar Games Customer Service Issues

Since the latest update of GTA V (Casino Heist), I have been experiencing issues logging into Social Club. I have attempted to access the site using different browsers like Firefox, Internet Explorer, and Chrome without success. This problem is preventing me from playing GTA Online as my launcher won't switch to online mode. It seems like my IP address might be banned, although I am uncertain why this has occurred. Interestingly, I can visit the Social Club site on my phone and play GTA Online when using my phone's internet connection tethered to my PC. However, I am unable to access the site when connected to my regular Wi-Fi. Initially, I assumed the problem was with the launcher, but the fact that I cannot access the Social Club website from any browser while my internet is active, except when I use a different internet connection, is quite puzzling. I have attempted various solutions such as resetting my modem, checking my internet settings, and reinstalling the Rockstar launcher, but none have resolved the issue. Your assistance in resolving this matter would be greatly appreciated.

In GTA 5, I purchased the Stockade thinking it would be a personal vehicle, but to my surprise, it turned out to be a Pegasus vehicle. Lately, I've seen other large vehicles and tanks being used as personal cars, which made me assume I could do the same with the Stockade. I'm disappointed that I spent 1.6 million on a vehicle I can't customize or use like a personal car. It would be great if there was a clear distinction between personal and Pegasus vehicles. I was hoping to customize and upgrade it like other vehicles. I've played the casino heist four times and enjoyed it. GTA has been a game I've loved since childhood, and I still find it enjoyable.

Recently, I returned to playing GTA V after hearing about the new casino update. To my disappointment, upon logging in, I noticed that several of my prized vehicles, including the Vigilante, Deluxo, Armored Car, and Oppressor, were missing. These were vehicles I had purchased using real money during my time in the military. I feel frustrated as I have invested a significant amount of time and energy into the game, only to have these items disappear without any warning. While my PS4 account was previously compromised and hacked, I have since resolved the issue and can provide a confirmation number if necessary. I still have all my buildings and weapons intact, but the disappearance of my cars has left me unsettled. I kindly request assistance in restoring my missing vehicles at your earliest convenience.

I am having trouble logging into GTA. I enter my email and password, but it keeps saying they are invalid. Even when I try to reset the password, I do not receive any emails to do so. My email for logging in is [redacted]

Hello, I recently downloaded the Rockstar Games app, but I am experiencing difficulty logging in. The email necessary for me to sign in and purchase games was not received. Despite being a first-time user of this app, it seems like my email address is already associated with another account. Can you assist me with this issue? I am from Brazil, so if feasible, please provide the instructions in Portuguese. I am using Google Translate for this message. Kindly reach out to me to verify my account and resend the required email. Thank you.

Hello, I recently downloaded the Rockstar Games app and am experiencing difficulty logging in. Unfortunately, I did not receive the email necessary for me to sign in and make purchases on your platform. Even though I have never signed in before, it seems like my email is linked to another account. Could you please assist me with this issue? I am from Brazil, so if feasible, kindly correspond in Portuguese. I am using Google Translate for this message. Please ensure to reach out to me and verify my account status, and if possible, resend the email. Thank you.

Even after purchasing upgrades for all my businesses, they still get raided. What's the point of spending so much on upgrades if they're going to get stolen anyway? Please address this issue, Rockstar. Many of us play GTA for fun and entertainment, not to feel frustrated. The game's costs are already high, yet we end up getting robbed even after investing heavily in upgrades. It's becoming less enjoyable to play. The only time GTA Online in GTA5 feels good is when items are on sale, allowing us to actually earn and spend money on worthwhile things. It's disheartening when we feel like we're being ripped off. It'd be great if customer satisfaction was prioritized over draining wallets. Concerned, a former GTA player.

I recently returned to playing GTA Online after about a year, only to find out that my entire account had been reset. I am unsure as to why this occurred, as I have never engaged in any hacking activities on my account. However, I do recall receiving some money from hackers back in [redacted]/[redacted], which has now been removed from my account. During that period, I may have used some glitches in the game before they were addressed without understanding the serious implications it could have. I am confused why my account has been suspended now, especially since I have refrained from such activities in the past couple of years.

I play on Xbox One. I spun the wheel in the GTA Online casino hoping to win the new car. I landed on "Mystery" and received the car. Unfortunately, my batteries died, and while I was searching for new ones, I lost the chance to select which garage to place the car in. When I returned, I couldn't spin the wheel again, and after checking all my garages, the car was nowhere to be found.

I haven't played GTA in about six months. I returned because my friend wanted to play, only to discover my account had been hacked and subsequently suspended for modding. I suspect "Xx_-Pr3dator-_xX" and "VariousYT" are the hackers involved. I kindly request that these accounts be banned. I would be grateful if my account could be reinstated to resume playing. Thank you for your attention, and I hope you have a great day.

I have noticed a recurring issue with my pistol ammunition in GTA 5 Online for the past week. Despite purchasing full ammo for $24,[redacted] in-game, I consistently face depletion of my pistol ammo every time I log in. Even after buying ammo before a mission or in freemode, the ammunition disappears when transitioning between the two. I have spent nearly $[redacted],[redacted] buying full ammo four times, and my pistol ammo continues to vanish without explanation.

I am aware of the new ban policy and how it is final. However, I haven't played in a long time since I got unbanned. My laptop used to crash repeatedly while playing GTA, and I encountered a modder in a lobby who was giving money to players forcibly, so I left GTA V online. After resetting my laptop due to the crashes, I stopped using it. I recently returned because of the new DLC and found out that I am now banned. I didn't engage in any wrongdoing; all I did was switch from PC to console. Can someone assist me, please?

After not playing GTA 5 for years, I discovered that my account email had been changed to [redacted] in [redacted] without my knowledge. I am unable to access my original account under [redacted] I'm looking for a way to recover my original account and wondering if there is any solution available. I have other email evidence to prove ownership. Today, I was able to register a new account using [redacted]

I connected my Twitch Prime account to Rockstar a while back to receive in-game rewards, like money and an arcade in GTA. Unfortunately, I have yet to receive any of the promised benefits. I attempted to link the accounts again yesterday, but I am still not seeing the rewards in-game. I am frustrated by this situation because I have been eager to partake in the Diamond heist and acquire an arcade. I hesitated to purchase an arcade myself because I am expecting to receive the Twitch Prime rewards. Any assistance would be greatly appreciated.

Hello, I am reaching out regarding my Rockstar Account being compromised. The email and password were changed, but the original email associated with the account is [redacted] Other connected services like Google, PSN, and Microsoft use this email, which I can provide as proof of ownership. I may also recall the previous password and additional relevant details. Strangely, I can automatically access my account in the browser and navigate to the Socialclub. The hacker's email is [redacted], and even the Google account I am using to contact you now is linked to the compromised account. Thank you.

I recently took advantage of a Twitch Prime deal that included a rebate on the Fort Zancudo bunker and hangar in-game. I bought the hangar, and after 72 hours, I received a rebate. The issue arose when I was given a rebate for the Fort Zancudo bunker that I didn't purchase, and I didn't receive a rebate for the hangar I actually bought. The hangar costs $1.5 million more than the bunker, so this mistake has cost me a significant amount of money. Just to clarify, I did not buy the Zancudo bunker and did purchase the Zancudo hangar. I've attempted to contact Rockstar's online support, but I haven't found a solution that matches my situation.

I collected all 54 player cards in GTA Online to unlock the free collectors role. When I played Red Dead 2 Online, an in-game alert popped up stating I met the requirements for the free collectors role, but I still had to pay 15 gold bars for it at Madam Nazar. I feel frustrated that the time spent collecting the cards in GTA didn't result in the expected reward. I am requesting a refund of the 15 gold bars because earning in-game currency like this involves significant time and effort. My intention was to obtain the collectors role for free and then also get the bounty role.

I seem to have misplaced my oppressor in the game and cannot retrieve it despite trying various means to do so. I need assistance to either recover it or receive compensation to purchase a new one. I play on PlayStation and my PSN gamer tag is Xxgucciboy69xX. For any further communication, please reach out to me at [redacted] Thank you, Zarif

I bought the Oppressor at night in my country, drove it, then put my PS4 in rest mode. The next morning, in GTA, my Oppressor spawned in the nightclub, and I couldn't call it as my personal vehicle was nearby. I called the Terrorbyte to move it, but when I returned, my Oppressor was missing. I destroyed my personal vehicle to try and summon it, but it was showing as destroyed. Despite contacting Mors Mutual Insurance and the mechanic, I couldn't locate it. I also noticed my GTA money had increased inexplicably. I bought the Oppressor MKII for $3,[redacted],[redacted], customized it, but now it's gone. I have pictures on my PS4 of buying and driving the Oppressor, as well as proof of its status. I'm reaching out to Rockstar Games for assistance in resolving this issue. Best regards, Z.

I returned to my money printing factory and discovered that all my upgrades, supplies, and staff were missing. When I checked my laptop, it showed a message saying 'start up business.' I had invested over 2 million in staff and machine upgrades, which have all disappeared, along with the money from the supplies I had yet to deliver. I am seeking a refund for the lost funds, as it is quite frustrating to have everything gone.