This is what I submited on my ticket:*Hi, I've won this vehicle in Casino wheel. It was...

GetHuman-hardbass's Missing Items issue with Rockstar Games from October 2019

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Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-hardbass's own words
This is what I submited on my ticket:*Hi, I've won this vehicle in Casino wheel. It was destroyed couple of times, but I was able to get it back, but after it was destroyed the last time I kept calling Mors Mutual Insurance and no response.. Which means my car is not destroyed or doesn't exist anymore. Can't find it anywhere. Please advise if there is any way of getting it back, because it's worth a lot, including the upgrades I did for that car..*The response I got:*We have identified and fixed an issue which resulted in the loss of the Deveste Eight vehicle in GTA Online.**We have deposited GTA$ into the Maze Bank account of all impacted players to cover the cost of the vehicle as well as additional funds for the inconvenience.**If you have another issue or question, please submit a new support request.**Best regards,**Rockstar Support**Submited * more tickets about this, but same response came. The reason I was trying to reach them again is that no GTA$ has been added to my bank account and my car is still missing. It's been a week and I can't reach anyone for a proper solution.**Thank you!

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Rockstar Games

Missing Items issue
Reported by GetHuman-hardbass
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 34839 others
0 customers following this

Timeline

GetHuman-hardbass started working on this issue
Oct 18th, 2019 6:15pm
GetHuman-hardbass indicated the issue is not fixed yet.
Oct 19th, 2019 8:54pm

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