No access to my account.**You recently changed the email of my account from *****@***.c...

GetHuman-cyberbis's customer service issue with Rockstar Games from October 2019

Help with my Rockstar Games issue
The issue in GetHuman-cyberbis's own words
No access to my account.**You recently changed the email of my account from *****@***.com to *****@***.com without my permissions.
They are answering my support emails with the followint text:*------------*We have investigated, but have been unable to verify that the email address you are writing from was the owner of a Social Club account where the information was recently changed. Apologies for any inconvenience this may cause. If you have any further information we could use to investigate, or if there are any further questions, please let us know so we can try to help.*------------*And I sent a picture of the email I received about the account email change that happend without my consent, but they seem not to understand what I am trying to tell.
I want the email changed back to my email, simple as that!
I've purchased multiple gtao shark cards, and been playing gtao pc since release on pc.
I've tried to contact rockstar support both on their support page, and twitter. But on twitter, they are just forwarding me to their support page.**I also tried to create a new account on the email I used to see if that might help. But it just tells me that I son't own any games. So this may have been a mistake. I could allways just delete my account so the main account can get the email. Or the new account can get the game and character transfered from the main one.
How GetHuman-cyberbis fixed the problem

We are waiting for GetHuman-cyberbis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman-cyberbis
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 34793 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder

Timeline

GetHuman-cyberbis started working on this issue
Oct 17th, 2019 8:01pm
GetHuman-cyberbis shared this issue with followers on Twitter
Oct 17th, 2019 8:02pm
GetHuman-cyberbis indicated the issue is not fixed yet.
Oct 18th, 2019 11:54pm
GetHuman-cyberbis indicated the issue is not fixed yet.
Oct 20th, 2019 5:25pm
GetHuman-cyberbis indicated the issue is not fixed yet.
Oct 20th, 2019 5:25pm
GetHuman-cyberbis indicated the issue is not fixed yet.
Oct 20th, 2019 8:17pm
GetHuman-cyberbis indicated the issue is not fixed yet.
Oct 20th, 2019 8:20pm
GetHuman-cyberbis indicated the issue is not fixed yet.
Oct 23rd, 2019 7:37am
GetHuman-cyberbis indicated the issue is not fixed yet.
Oct 23rd, 2019 2:36pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies