* days ago I sent this to rockstar: “I spun the wheel in the casino and won the purple...

GetHuman3736851's Missing Items issue with Rockstar Games from October 2019

Help with my Rockstar Games issue
First: share to improve GetHuman3736851's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman3736851's own words
* days ago I sent this to rockstar: “I spun the wheel in the casino and won the purple Ocelot Swinger which was transferred into my garage. My garage happened to be full with the car I had come home with to make sure the Swinger was in my garage. I was already planning on selling a car right before I won the car to make room. I hovered over to the car next to the Swinger to sell it and the game glitched and traded in the Swinger. I didn’t even have the car for a whole * min before it was gone. What now?” *The same day I got a response back and all they said was that the car had been replaced with another car in the garage and if I believed that was an error to respond back to their email which I have and I have yet to get a response back to any of my other messages. :( it’s just really upsetting that it really wasn’t even * minutes that the car was in the garage and the game glitched and it’s gone. My question is if they said it’s been replaced then where did it get replaced to and what happens now, I won the car on a spin and the car became mine what happens now?
I would like them to replace the car or give me a free spin or credit.
How GetHuman3736851 fixed the problem

We are waiting for GetHuman3736851 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockstar Games

Missing Items issue
Reported by GetHuman3736851
Oct 10th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 34309 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder

Timeline

GetHuman3736851 started working on this issue
Oct 10th, 2019 4:54am