I purchased a special edition RDR* game. While playing this game in the second chapter...

GetHuman-zyngora's In Game Problem issue with Rockstar Games from September 2019

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The issue in GetHuman-zyngora's own words
I just want it to play correctly. I have done nothing to fix this problem as I don't know how to fix it that is why I am contacting you people. ... I purchased a special edition RDR* game. While playing this game in the second chapter, about halfway threw the chapter the game all of a sudden changes my horse and I half to start my missions over that I have already played. I have played this game two times and it does this in the same spot both times. How can this problem be resolved. There might be a problem with the game disc. Possibly send me another disc and I will return this one, I appreciate any suggestions you can offer. **Thank you.*Ron Andrade
It interrupts my game playing and it is a bummer to have to play through the same part over again.
I would like to replace this game as it definitely has a flaw. I am open to suggestions on how you people will remedy this.
Been a customer since December ****. I bought the RDR* game standard edition in October **** when it first came out. I purchased the RDR* game special edition in August **, **** from Amazon.
I do not know how to fix this problem that is why I am contacting you people.
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Rockstar Games

RDR*
In Game Problem issue
Reported by GetHuman-zyngora
Sep 29th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 33704 others
0 customers following this

Timeline

GetHuman-zyngora started working on this issue
Sep 29th, 2019 6:33pm
GetHuman-zyngora indicated the issue is not fixed yet.
Oct 2nd, 2019 8:33pm