I am so stressed out. I bought a nightclub a little before the casino update, and I've...

GetHuman-zyannatr's In Game Problem issue with Rockstar Games from August 2019

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The issue in GetHuman-zyannatr's own words
I am so stressed out. I bought a nightclub a little before the casino update, and I've been trying since the casino update to get a master penthouse. My twitch prime membership connected, then my payment info messed up, so I tried to reconnect & it wouldn't work, which led me to assume It was processing. Fast forward to today, I never received a in game message or the price listed as free, but I kinda figured I wouldn't do that so I've been working my butt off to save up enough for one, and I mean working, I've been doing missions, jobs, selling my cars, selling my nightclub goods, trading properties and I finally got up to like $*,***,*** today. So I was thinking maybe I could trade in my nightclub for a cheaper one and I wasn't thinking straight , because I thought the price it said I would save for trading would add on to the money I already have in the bank. Now I only have around $***,***. PLEASEE, there has to be something you guys can do. If you could either reverse the trade in, take the nightclub & give me the money back or even just give me the free penthouse from the twitch prime subscription, I would be so greatful. I cannot earn another million. All the things worth a lot of value I had has been already sold except one car I'm keeping. And I can't just buy a shark card because I can barely pay for my gold subscription. I've been on GTA * for a while but when it comes to making big purchases, I'm a newbie. Please give me the money I lost back any way you possibly can and thank you for reading.

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Rockstar Games

In Game Problem issue
Reported by GetHuman-zyannatr
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 29925 others
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GetHuman-zyannatr started working on this issue
Aug 5th, 2019 5:21am
GetHuman-zyannatr shared this issue with others over email
Aug 5th, 2019 5:24am