I am so stressed out. I bought a nightclub a little before the casino update, and I've...

GetHuman-zyannatr's In Game Problem issue with Rockstar Games from August 2019

Help with my Rockstar Games issue
The issue in GetHuman-zyannatr's own words
I am so stressed out. I bought a nightclub a little before the casino update, and I've been trying since the casino update to get a master penthouse. My twitch prime membership connected, then my payment info messed up, so I tried to reconnect & it wouldn't work, which led me to assume It was processing. Fast forward to today, I never received a in game message or the price listed as free, but I kinda figured I wouldn't do that so I've been working my butt off to save up enough for one, and I mean working, I've been doing missions, jobs, selling my cars, selling my nightclub goods, trading properties and I finally got up to like $*,***,*** today. So I was thinking maybe I could trade in my nightclub for a cheaper one and I wasn't thinking straight , because I thought the price it said I would save for trading would add on to the money I already have in the bank. Now I only have around $***,***. PLEASEE, there has to be something you guys can do. If you could either reverse the trade in, take the nightclub & give me the money back or even just give me the free penthouse from the twitch prime subscription, I would be so greatful. I cannot earn another million. All the things worth a lot of value I had has been already sold except one car I'm keeping. And I can't just buy a shark card because I can barely pay for my gold subscription. I've been on GTA * for a while but when it comes to making big purchases, I'm a newbie. Please give me the money I lost back any way you possibly can and thank you for reading.

GetHuman-zyannatr did not yet indicate what Rockstar Games should do to make this right.

How GetHuman-zyannatr fixed the problem

We are waiting for GetHuman-zyannatr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockstar Games

In Game Problem issue
Reported by GetHuman-zyannatr
Aug 5th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 29925 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder

Timeline

GetHuman-zyannatr started working on this issue
Aug 5th, 2019 5:21am
GetHuman-zyannatr shared this issue with others over email
Aug 5th, 2019 5:24am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies