I have a problem with Grand Theft Auto Online.*Back then i got banned for cheating for...

GetHuman-beasttec's customer service issue with Rockstar Games from June 2019

Help with my Rockstar Games issue
The issue in GetHuman-beasttec's own words
I have a problem with Grand Theft Auto Online.*Back then i got banned for cheating for like * months, i deserved it and i waited for it to pass.*From there on i played normally without any cheat program.*I had mods on single player which did not effect Online, i played both version of the game, but in order to play online i had to remove the mods i had which took a long time to put*install back.*So i looked up on the internet for help, i found an easy way to doing by taking out only * file from the GTA * game folder.*So it was all going well until i was starting up Online and got a messenge saying that i got banned from Grand Theft Auto Online forever. I was shocked and started panicking, it was a false ban, but i found out why i got it:*I had mods installed for single player as i said, which had nothing to do with Online. The program what i use mostly to install mods is called OpenIV, in that program i had to download some things to the Grand Theft Auto * folder in order to make the mods work correctly, after the ban i saw a warning in OpenIV saying: Not to use these while playing Grand Theft Auto Online because i will get banned, i did not noticed it back then so i didn't uninstalled it. The Price came: i got banned from the game forever.*Please contact me, i would really like to play GTA Online again.

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Rockstar Games

Customer service issue
Reported by GetHuman-beasttec
Jun 17th, 2019 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 24955 others
0 customers following this
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Timeline

GetHuman-beasttec started working on this issue
Jun 17th, 2019 5:51pm
GetHuman-beasttec shared this issue with others over email
Jun 17th, 2019 5:52pm
GetHuman-beasttec shared this issue with others over email
Jun 17th, 2019 5:55pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec confirmed the issue is fixed. Hooray!
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 17th, 2019 5:56pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 18th, 2019 2:57pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 18th, 2019 2:57pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 18th, 2019 2:58pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 18th, 2019 2:59pm
GetHuman-beasttec indicated the issue is not fixed yet.
Jun 18th, 2019 3:01pm