Playing GTA* online on **st May **** — Two players were driving in my direction in a ca...

GetHuman2958424's Hacked Account issue with Rockstar Games from May 2019

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Before contacting them, items GetHuman2958424 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2958424's own words
Playing GTA* online on **st May **** — Two players were driving in my direction in a car (one on red mental status) so I blew them up, anticipating they were going to do the same to me. Next thing I know, I get a warning message saying I've been muted * mic banned for being reported too many times (even though I get frequent rewards for good behavior, I'm stated as a clean player, and I don't even own a microphone!!) and then a message from my own phone appeared on the left hand side with big red text (not anything standard in the game) saying YOU'RE NOW IN PRISON! Then my game crashed and I cannot play online anymore! It says 'timed out locating session' every single time. This is definitely the result of the hacker taking the huff because I blew him up!!! It's absolutely ridiculous that these people can get away with this stuff while others have spent hard-earned money on the game and just want to enjoy it. (I also bought a £** shark card!). Since playing I've been modded by other players constantly in numerous ways, and they just carry on in almost all lobbies without any punishment at all. It's unbelieveable!!!

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Rockstar Games

Hacked Account issue
Reported by GetHuman2958424
May 21st, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 23264 others
0 customers following this

Timeline

GetHuman2958424 started working on this issue
May 21st, 2019 8:50am
GetHuman2958424 indicated the issue is not fixed yet.
May 21st, 2019 8:03pm