I cant access gta online for some reason. When I try to access it it says “rockstar ser...

GetHuman-haziqahm's customer service issue with Rockstar Games from February 2019

2 views
 | 
17499 similar
 | 
0 following
Help with my Rockstar Games issue
GetHuman-haziqahm's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-haziqahm will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-haziqahm can let us know if they help or not.
The issue in GetHuman-haziqahm's own words
I cant access gta online for some reason. When I try to access it it says “rockstar services are unavailable” or “files required to play gta online for not be downloaded from rockstar service” and then when it takes be to story mode it says the same thing again when it switches me to Micheal. I have tried the following solutions:*-Reseting my internet*- Changing my DNS*- Restarted my Xbox One*- Uninstalling GTA * and reinstalling it*- Deleting my gta v online data
GetHuman-haziqahm did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman-haziqahm fixed the problem
We are waiting for GetHuman-haziqahm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-haziqahm fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman-haziqahm
Feb 17th, 2019 - 8 mons ago
I have an issue with Rockstar Games too
Fixed
Seen by 2 customers so far
Similar issue to 17499 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-haziqahm started working on this issue
Feb 17th 9:09am
GetHuman-haziqahm indicated the issue is not fixed yet.
Feb 17th 9:10am