I just bought the gta v *.** from psn and its almost what I consider junk. I own for...
GetHuman2027469's customer service issue with Rockstar Games from January 2019
Help with my Rockstar Games issue
First: share to improve GetHuman2027469's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2027469's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2027469 will want to follow the link below to head to their help center. We will check on GetHuman2027469 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2027469 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
The issue in GetHuman2027469's own words
I just bought the gta v *.** from psn and its almost what I consider junk. I own for * other systems, and story mode is greyed out. The white balance and contrast are mess. It looks either foggy or white washed, lights at night produce glare rendering objects and targets impossible to see. Use of scopes is not possible, its junk. Now I have deleted and reinstalled, I've spoken to PlayStation and have tried every setting. I bought*downloaded Just Cause * and its fine but your GTA Premium looks like and is ****. I have it for a total of * systems including my sons, and my copy looks terrible. I'm not sure what our options are but after being a obsessed customer for * decades I strongly hope something can be done to resolve this. I m open to suggestions, keep in mind I ve tried everything short of buying another copy on disk. I noticed others complaining about the same thing. I hope to hear back, thank you for your time. Brian
GetHuman2027469 did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman2027469 fixed the problem
We are waiting for GetHuman2027469 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.