Yesterday I was hacked by lllllllll*l-lll and lildee***, rockstar let them have my info...
GetHuman1971233's customer service issue with Rockstar Games from January 2019
Help with my Rockstar Games issue
GetHuman1971233's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1971233 will want to follow the link below to head to their help center. We will check on GetHuman1971233 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1971233 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1971233's own words
Yesterday I was hacked by lllllllll*l-lll and lildee***, rockstar let them have my information. The hacker was able to use my ip address to lock me out of my bank accounts. He harassed me and my friends threw texts. I had to change my emails and playstation account info. The hacker hacked chapo**** and used his chat to gain access to me three him. He was hacked last week by this same hacker. Rockstar had banned him and this guy is now exploiting other people. The hacker took video of chapos ** year old daughter in the shower and posted it to her Facebook and sent it to chapo. Wtf kind of company are you running. You can not protect us from dangerous people. I am considering a refund to my rdr* game and *** dollar gold purchase, because you can not protect us from hacking sexual predators. I wrote a support ticket yesterday and still did not hear from rockstar. This is serious I demand compensation for having to change my ip, accounts, being locked out of my bank, being harrassed, and you not replying to your ticket in a timely matter. I am suffering as the result of rockstar not being able to protect my email information from social club and rdr*. Please get back with me so I can play my game In peace.
GetHuman1971233 did not yet indicate what Rockstar Games should do to make this right.
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