I'm a ps* user, playing rdr* and while I seem to have received the online beta and patc...

GetHuman1854521's customer service issue with Rockstar Games from December 2018

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The issue in GetHuman1854521's own words
I'm a ps* user, playing rdr* and while I seem to have received the online beta and patch updates, my system doesn't seem to be recognizing or installing them. Every time I open the game, I still get all single player, story interface menus with no online options anywhere. Not only have I restarted the system, etc, I've even deleted the game and re-downloaded it in hopes to prompt a new online version but with no luck. Can you help me?
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Rockstar Games

Customer service issue
Reported by GetHuman1854521
Dec 29th, 2018 - 10 mons ago
I have an issue with Rockstar Games too
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Seen by 10 customers so far
Similar issue to 14280 others
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Timeline
GetHuman1854521 started working on this issue
Dec 29th, 2018 4:51am
GetHuman1854521 shared this issue with friends on Facebook
Dec 29th, 2018 4:51am
GetHuman1854521 indicated the issue is not fixed yet.
Dec 29th, 2018 1:43pm
GetHuman1854521 indicated the issue is not fixed yet.
Dec 29th, 2018 1:43pm
GetHuman1854521 indicated the issue is not fixed yet.
Dec 29th, 2018 1:45pm
GetHuman1854521 indicated the issue is not fixed yet.
Dec 29th, 2018 1:46pm
GetHuman1854521 indicated the issue is not fixed yet.
Dec 29th, 2018 1:47pm
GetHuman1854521 indicated the issue is not fixed yet.
Dec 29th, 2018 1:48pm
GetHuman1854521 indicated the issue is not fixed yet.
Jan 1st 7:43am