I took a break from the game for around * weeks, when i log back in a have missing item...

GetHuman-acorncar's customer service issue with Rockstar Games from December 2018

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Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-acorncar will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-acorncar can let us know if they help or not.
Before contacting them, items GetHuman-acorncar may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-acorncar's own words
I took a break from the game for around * weeks, when i log back in a have missing items, ie my APC is gone, hotknife gone, and my street blazer atv, untill recently ive had no issues with the game, lvl ***...however i while back i lost my Gargoyle bike, just after storing it in my new 'facility' The only common factor is that all * lost vehicles where stored in the facility at some point, i replaced the gargoyle myself, but honestly cant afford to replace items that i paid real cash for, kinda concerned that its going to be my Vigilante or Deluxo next.......as for a resolution of the problem......well in game coin to replace them would be fair, its several million including upgrades, ...i dont exactly have time to grind for the coin again, certainly wont be spending real money for a while untill this gets resolved.....anyway, merry xmas to all

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Rockstar Games

Customer service issue
Reported by GetHuman-acorncar
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 14042 others
0 customers following this

Timeline

GetHuman-acorncar started working on this issue
Dec 27th, 2018 1:35am