I have just upgraded from xbox *** to xbox one x, and I have bought GTA * next gen, I h...

GetHuman1716757's customer service issue with Rockstar Games from December 2018

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The issue in GetHuman1716757's own words
I have just upgraded from xbox *** to xbox one x, and I have bought GTA * next gen, I have GTA * for the xbox *** and when I got xbox live I downloaded loads of dlc like more weapons a free garage with about ** different cars in no problem. Now on the xbox one I have bought the garage while playing as Trever and it says I can collect vehicles from there and go to the xbox store for downloadable content. Everytime I go to the store it keeps on saying nothing available at the moment try again later even after I have bought gta * online criminal enterprise. Also after the minor turbulence mission I go to the crashed plane to unlock the railgun and I can't find it (its supposed to be on the front of the plane according to youtube). Am I missing something ?
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Rockstar Games

Customer service issue
Reported by GetHuman1716757
Dec 8th, 2018 - 5 mons ago
I have an issue with Rockstar Games too
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GetHuman1716757 started working on this issue
Dec 8th, 2018 2:28pm