My GTA * account on ps* was hacked while I was playing and now I have not been able to...

GetHuman-adamgizo's customer service issue with Rockstar Games from December 2018

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Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-adamgizo's own words
My GTA * account on ps* was hacked while I was playing and now I have not been able to get back online since. I was playing with my friend online and we had both received alot of money. I think it was either * billion or something rediculoliously large like that. We had both received a message from ourselves. Like I received a text from my own name saying to move lobbies to get RP. Then things in our lobby started to glitch and and it became impossible to play. I switched lobbies to get out of it. I then got a message from rockstar that they had reset my levels. This isn't the first time it has been hacked but after switching lobbies it usually gets fixed. This time it did not get fixed. I left changed lobbies twice trying to get unhacked. This happened a couple months ago and I still cannot get online. I got hacked and I'm getting punished for it I think. Idk if I'm still being hacked and that is why I can't get on but Idk what's going on. My friend cannot get online either which is why I think we are still hacked. Please help me, I just want to play gta* online again.
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Rockstar Games

Customer service issue
Reported by GetHuman-adamgizo
Dec 1st, 2018 - 6 mons ago
I have an issue with Rockstar Games too
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GetHuman-adamgizo started working on this issue
Dec 1st, 2018 12:30am