I payed $*** for red dead redemption * ultimate edition but I never received the code f...

GetHuman-kittyr's customer service issue with Rockstar Games from November 2018

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Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kittyr will want to follow the link below to head to their help center. We will check on GetHuman-kittyr later to make sure it's all set or try to help escalate.
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Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-kittyr's own words
I payed $*** for red dead redemption * ultimate edition but I never received the code for online. And now that online is available I can’t play. I feel like I wasted my money and on top of that the customer service site won’t load and the support number tells me to go report the problem on the website. So it feels like I’m being avoided by rockstar completely. I’ve been trying to play since *:**am today so it’s outrageous that I can’t talk to someone about this.
GetHuman-kittyr did not yet indicate what Rockstar Games should do to make this right.
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Rockstar Games

Customer service issue
Reported by GetHuman-kittyr
Nov 27th, 2018 - 9 mons ago
I have an issue with Rockstar Games too
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