My social club account was hacked. They changed the password and the email to access re...

GetHuman-sxgodsey's customer service issue with Rockstar Games from November 2018

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Help with my Rockstar Games issue
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GetHuman-sxgodsey's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sxgodsey will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sxgodsey can let us know if they help or not.
Before contacting them, items GetHuman-sxgodsey may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
The issue in GetHuman-sxgodsey's own words
My social club account was hacked. They changed the password and the email to access recovery. I used it for xbox ***, xbox one, and for PC versions of GTA V. I still use the original email I used for the account. I submitted a ticket before and nothing ever came from it. I have now bought the Red Dead Redemption * ultimate edition and do not want to lose all of my online content like I did in GTA V. Is there a way to recover my account?**My account was linked to S*****@***.com and the Xbox gamertag Deca Wolf. I still utilize this email and gamertag and have not changed either method. Is there a way to reset everything back to make the password reset send back to the original email?

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Rockstar Games

Customer service issue
Reported by GetHuman-sxgodsey
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 10921 others
0 customers following this

Timeline

GetHuman-sxgodsey started working on this issue
Nov 9th, 2018 1:51pm

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