I order red Dead Redemption * ps* back in April **** pre-ordered from eBay and at the t...

GetHuman-erikacri's customer service issue with Rockstar Games from November 2018

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Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-erikacri will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-erikacri can let us know if they help or not.
Before contacting them, items GetHuman-erikacri may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-erikacri's own words
I order red Dead Redemption * ps* back in April **** pre-ordered from eBay and at the time I ordered it I didn't realize how long it would be before I receive my game so I had asked for a refund and eBay told me I couldn't get a refund for it cause it is pre-ordered but I would get the game when it came out but I have never receive the game then when I tried to go back and look at my order it's like it disappeared and my email account disappeared also so it's like eBay scammed me took my money and hacked my email account also and deleted or something.what I do about this cause they got rid my account so I don't got a confirmation number or and thing to prove I bought it.i would like my game that I paid ** dollars for.

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Rockstar Games

Customer service issue
Reported by GetHuman-erikacri
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 10895 others
0 customers following this

Timeline

GetHuman-erikacri started working on this issue
Nov 8th, 2018 6:43pm

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