My account was screwed up by a modder. I chatted with a tech last night and this is the...

GetHuman-rfoutchy's customer service issue with Rockstar Games from November 2018

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The issue in GetHuman-rfoutchy's own words
My account was screwed up by a modder. I chatted with a tech last night and this is the transcript: Ticket **********The*Old*Man***'s request:*Ran into a modder last night in a lobby. When I called him out for being in god mode he did something that caused me to be signed out of psn. I could not log back in last night and I am still unable to log into the Playstation network, and join the online game.*November *, *****Anubhav*K*****'s reply:*Hello, As discussed via chat. We understand your concern that you're facing Bad Sport pool issue with your GTA Online character and unable to go Online due to "Timed out locating session" error. We have checked this for you and would like to inform you that in order to fix this issue "Timed out locating session" we will be wiping your character completely which leads to lose your complete progress including your character (It will just be like when you are starting the game for the first time) if we reset it. This is because the account was met with illegitimate funds in the game. Once done, we will restore any legitimate RP and GTA$ to your account. We will not be able to restore any of your other progress (vehicles, properties, clothing's, etc.) including your character stats achievements and trophies you have unlocked so far. Once we receive the confirmation we shall proceed to give you the legit rank and money so that you'll be able to go Online again. Awaiting your response. Best Regards, Alan K. Rockstar Support.*November *, *****Anubhav*K*****'s reply:*Hello, As discussed via chat. We understand your concern that you're facing Bad Sport pool issue with your GTA Online character and unable to go Online due to "Timed out locating session" error. We have checked this for you and would like to inform you that in order to fix this issue "Timed out locating session" we will be wiping your character completely which leads to lose your complete progress including your character (It will just be like when you are starting the game for the first time) if we reset it. This is because the account was met with illegitimate funds in the game. Once done, we will restore any legitimate RP and GTA$ to your account. We will not be able to restore any of your other progress (vehicles, properties, clothing's, etc.) including your character stats achievements and trophies you have unlocked so far. Once we receive the confirmation we shall proceed to give you the legit rank and money so that you'll be able to go Online again. Awaiting your response. Best Regards, Alan K. Rockstar Support.*November *, *****The*Old*Man***'s reply:*Richard foutch*November *, *****The*Old*Man***'s reply:*Okay, I did the prologue and ranked up to level *.*November *, ****

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Rockstar Games

Customer service issue
Reported by GetHuman-rfoutchy
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 10858 others
0 customers following this

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GetHuman-rfoutchy started working on this issue
Nov 7th, 2018 9:29pm

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