Hello rockstar,*I recently baught the ultimate edition of the red dead redemption game...

GetHuman1506139's customer service issue with Rockstar Games from November 2018

36 views
 | 
10802 similar
 | 
0 following
Help with my Rockstar Games issue
First: share to improve GetHuman1506139's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1506139's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1506139 will want to follow the link below to head to their help center. We will check on GetHuman1506139 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1506139 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman1506139's own words
Hello rockstar,*I recently baught the ultimate edition of the red dead redemption game. Enjoyed playing it for a couple days on my dappled thoroughbred that i named jolly jumper .when I connected today to the game, my main horse had been changed for a basic tenesse walker. I cannot find my dappled horse on the map or at the stables, and what is weirder is that my replacement tenessee walker is named jolly jumper as well. Could it be a game bug that switched horses ? Can i fix this somehow ? I paid for a dappled toroughbred and would rly like to enjoy it.*Thabks for reading me
GetHuman1506139 did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman1506139 fixed the problem
We are waiting for GetHuman1506139 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1506139 fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman1506139
Nov 6th, 2018 - 10 mons ago
I have an issue with Rockstar Games too
Not resolved
Seen by 36 customers so far
Similar issue to 10802 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1506139 started working on this issue
Nov 6th, 2018 2:47pm