Modder kid told me id never be able to play on my account again, and now, everytime i t...

GetHuman1490528's customer service issue with Rockstar Games from November 2018

1 view | 10701 similar | 0 following
Help with my Rockstar Games issue
First: share to improve GetHuman1490528's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1490528's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1490528 will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1490528 can let us know if they help or not.
Before contacting them, items GetHuman1490528 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here
The issue in GetHuman1490528's own words
Modder kid told me id never be able to play on my account again, and now, everytime i try to load it on said account it just freezes the whole system. I can start it on another account. I did accept cash an lvl ups, but i was on ps* not ps*, so the cheats wouldint matter like it would for ps*, but i just need to know where i need to go to get ahold of someone who knows what to do about this, ive had other hackers try and get me to pay them to fix it, but i dont even have money to go buy McDonalds, i hate my life and everything about it, i just want to be able to have the same privileges on the ps* system as everyone else. If the account is purma banned then whatever, but if theres a way to fix it from freezing like this because of the modded bann then just point me in the right direction

GetHuman1490528 did not yet indicate what Rockstar Games should do to make this right.

How GetHuman1490528 fixed the problem

We are waiting for GetHuman1490528 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1490528 fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman1490528
Nov 4th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 10701 others
0 customers following this


GetHuman1490528 started working on this issue
Nov 4th, 2018 11:49pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies