Modder kid told me id never be able to play on my account again, and now, everytime i t...

GetHuman1490528's customer service issue with Rockstar Games from November 2018

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Help with my Rockstar Games issue
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GetHuman1490528's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1490528 will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1490528 can let us know if they help or not.
Before contacting them, items GetHuman1490528 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman1490528's own words
Modder kid told me id never be able to play on my account again, and now, everytime i try to load it on said account it just freezes the whole system. I can start it on another account. I did accept cash an lvl ups, but i was on ps* not ps*, so the cheats wouldint matter like it would for ps*, but i just need to know where i need to go to get ahold of someone who knows what to do about this, ive had other hackers try and get me to pay them to fix it, but i dont even have money to go buy McDonalds, i hate my life and everything about it, i just want to be able to have the same privileges on the ps* system as everyone else. If the account is purma banned then whatever, but if theres a way to fix it from freezing like this because of the modded bann then just point me in the right direction

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Rockstar Games

Customer service issue
Reported by GetHuman1490528
Nov 4th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 10701 others
0 customers following this

Timeline

GetHuman1490528 started working on this issue
Nov 4th, 2018 11:49pm

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