I saved my game while in chapter * on Red Dead * and I come back and it loads to a save...

GetHuman1468191's customer service issue with Rockstar Games from November 2018

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The issue in GetHuman1468191's own words
Log back onto my game ... I saved my game while in chapter * on Red Dead * and I come back and it loads to a save in chapter *. My save from chapter * has dissapeared and so I lost all my progress. On my social club account it gave me a trophy or something that says “Played both sides against eachother” which I am guessing is reffering to chapter * missions. So I clearly am in chapter * but lost all of my progress. Is there any chance I can get it back?
I spent hours in chapter * just to have it all lost
getting all my progress back
Ive been a customer for * years.
I have an issue with Rockstar Games too
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Rockstar Games

Red Dead Redemption *
Customer service issue
Reported by GetHuman1468191
Nov 2nd, 2018 - a mon ago
I have an issue with Rockstar Games too
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