I just pre ordered Red dead Redmtion for my hubby,and I didnt have it on the TAB to pic...

GetHuman-mtchoc's customer service issue with Rockstar Games from October 2018

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The issue in GetHuman-mtchoc's own words
I just pre ordered Red dead Redmtion for my hubby,and I didnt have it on the TAB to pick up at game stop on the **th,it was on the warehouse TAB,The **.** has come out of my bank account already and I havent recieved an email as of yet,How am I do recieve this? Will it be delivered in the mail? I dont have a wharehouse near me in N.H.??? Why doesnt it let me go back to have a confirmation number?? I'm freaking out on how I am to recieve this birthday gift now??
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Rockstar Games

Customer service issue
Reported by GetHuman-mtchoc
Oct 21st, 2018 - a mon ago
I have an issue with Rockstar Games too
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GetHuman-mtchoc started working on this issue
Oct 21st 2:34am