I've been playing on the Xbox for some time now and all the money that I obtained I've...

GetHuman1372845's customer service issue with Rockstar Games from October 2018

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Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman1372845's own words
I've been playing on the Xbox for some time now and all the money that I obtained I've had Shark cards to get it and for some reason now I'm causing myself to create a whole new account and my player has nothing there is no reason why my account should have been deleted or whatever reason they have done to it but I've been playing with Xbox and PS* for so many now and I've never had this problem before I do not deal in hacking or associated with any type of hackers there is no reason why any of my money or my cars or apartments should have been reduced down to nothing I have nothing now in the game which is kind of pointless of playing I purchase every shark card to obtain all the money that I've had and I am missing Millions on thousands of dollars this is very unacceptable from Rockstar to let this happen to my account and I am hoping that they get back in contact with me to further assist me and how I can get some money on this game now because that if I continue to buy Shark cards the money will not be applied to my account and will be taken as well I am very upset
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Rockstar Games

Customer service issue
Reported by GetHuman1372845
Oct 18th, 2018 - a mon ago
I have an issue with Rockstar Games too
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GetHuman1372845 started working on this issue
Oct 18th 11:02pm