Rockstar game service not working

GetHuman-pooh_'s customer service issue with Rockstar Games from September 2018

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The issue in GetHuman-pooh_'s own words
I own a ps* and play gta * online however the last few days I've been having trouble doing missions and heists everytime I try it says rockstar game service is unavailable or it says failed to download on the heist then my controller controls are all reversed after words.please can you fix this.
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Rockstar Games

Customer service issue
Reported by GetHuman-pooh_
Sep 28th, 2018 - 3 mons ago
I have an issue with Rockstar Games too
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Seen by 3 customers so far
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Email on Account
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
GetHuman-pooh_ started working on this issue
Sep 28th 12:21am