On my Xbox account I purchased a progen tyrus but when I logged back in the item was no...

GetHuman1220055's customer service issue with Rockstar Games from September 2018

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Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman1220055's own words
On my Xbox account I purchased a progen tyrus but when I logged back in the item was not in my garage or storage , why ?
GetHuman1220055 did not yet indicate what Rockstar Games should do to make this right.
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Rockstar Games

Customer service issue
Reported by GetHuman1220055
Sep 27th, 2018 - 2 mons ago
I have an issue with Rockstar Games too
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Seen by 2 customers so far
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GetHuman1220055 started working on this issue
Sep 27th 10:08pm