I pre-ordered the new red dead redemption * game, but i accidentally put ps* platform...

GetHuman-joshtraf's customer service issue with Rockstar Games from September 2018

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The issue in GetHuman-joshtraf's own words
I pre-ordered the new red dead redemption * game, but i accidentally put ps* platform. I have an xbox one, and i pre-ordered it for that too. I just don't see the point in having it for both systems since i only have an xbox one. I originally tried to change the settings on my original pre-order, but couldn't figure it out. I'd like to cancel the first pre-order. Please? If you can help, *****@***.com is the email address i provided and my name is Joshua A. Traffanstedt. Please help and thank you for your time.
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Rockstar Games

Customer service issue
Reported by GetHuman-joshtraf
Sep 23rd, 2018 - 3 mons ago
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Sep 23rd 6:14am