While playing gta online two days ago I was invited to play in another lobby by an in g...

GetHuman-levluv's customer service issue with Rockstar Games from September 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-levluv's own words
While playing gta online two days ago I was invited to play in another lobby by an in game phone message, when I switched lobbies my characters rank was dropped to * and I was given a ridiculous amount of money immediately after that I was kicked offline and haven't been able to get back on for two days. Both my characters have been reduced to rank * and when I go to my friends list while in story mode all my friends characters are story mode characters. gta v is the only game I can't get online with, Please Help!
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Rockstar Games

Customer service issue
Reported by GetHuman-levluv
Sep 19th, 2018 - 6 mons ago
I have an issue with Rockstar Games too
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Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-levluv started working on this issue
Sep 19th, 2018 12:14pm
GetHuman-levluv shared this issue with followers on Twitter
Sep 19th, 2018 12:15pm
GetHuman-levluv confirmed the issue is fixed. Hooray!
Sep 19th, 2018 12:28pm