I went to the Criminal Enterprise Starter Pack and in the bottom right it already said...

GetHuman1021287's customer service issue with Rockstar Games from August 2018

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The issue in GetHuman1021287's own words
I went to the Criminal Enterprise Starter Pack and in the bottom right it already said Purchased before anything happened, me thinking the friend I’m game-shared with bought it an didnt tell me, I clicked A because the prompt said Download rather than Purchase. I entered my passkey and saw that I still had to pay, so I hit B to exit out and tried again. Having the same result, I tried to see if I could do something in payment options. When I realized I couldnt, I hit A to close the payment options screen and suddenly the pack was purchased. I do not want this pack as I already have most of what is in it, or superior items. To make things as fair as possible, I will not play GTA V or GTA Online until I recieve a response so I dont use any of the ingame million dollars.
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Rockstar Games

Customer service issue
Reported by GetHuman1021287
Aug 22nd, 2018 - 5 mons ago
I have an issue with Rockstar Games too
Seen by 9 customers so far
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GetHuman1021287 started working on this issue
Aug 22nd, 2018 12:30am
GetHuman1021287 indicated the issue is not fixed yet.
Aug 22nd, 2018 1:31am