Account hacked all progress lost

GetHuman-lchurch's customer service issue with Rockstar Games from August 2018

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Help with my Rockstar Games issue
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-lchurch's own words
Play my characters I have had for about a year. ... I haven't played in a while and then got gtav again and it appears you guys either have my social club to someone or it was stolen, and wiped clean. I had a lvl **** and around lvl*** characters with well over *b in game currency and it's all gone now. My social club email is *****@***.com, but now overtaken by a Russian kid.
I've spent a decent amount of money and time farming to where I was
I would personally prefer all my initial levels and items get restored to my account so I dont have to start over again.
I had been playing gta * off and on since launch, I expected better security and a phone line that can be called for tech support..
Tried calling but there is no contact number for rockstar.
I have an issue with Rockstar Games too
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Rockstar Games

Grand theft auto * online
Customer service issue
Reported by GetHuman-lchurch
Aug 17th, 2018 - a yr ago
I have an issue with Rockstar Games too
Fixed
Seen by 7 customers so far
Similar issue to 7844 others
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Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-lchurch started working on this issue
Aug 17th, 2018 6:16pm
GetHuman-lchurch indicated the issue is not fixed yet.
Aug 17th, 2018 7:28pm
GetHuman-lchurch indicated the issue is not fixed yet.
Aug 18th, 2018 11:17pm
GetHuman-lchurch indicated the issue is not fixed yet.
Aug 20th, 2018 7:26pm