Recently I was playing gta * online on my Xbox one on my main account Seardust ** when...
GetHuman-torindou's customer service issue with Rockstar Games from August 2018
Help with my Rockstar Games issue
First: share to improve GetHuman-torindou's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-torindou's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-torindou will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-torindou can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Rockstar Games has better answers for you: Rockstar Games Help Center
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-torindou's own words
Recently I was playing gta * online on my Xbox one on my main account Seardust ** when I went down to my garage in eclipse towers and drove my apc which was close to the back but not fully and that’s where I wanted to put it ,at the back so I drove my APC outside then ordered * elegy which in theory would make my garage full so I could go in and replace the free elegy with my apc but when I went over to put my apc in it said “this vehicle cannot be stored in this garage “ so I hamper out my apc then went in the garage and got in my free elegy and drove out and the apc was GONE ! I tried everything to get it back I checked all my garages and my bunker and my moc and my avenger and everything I called Pegasus I called my mechanic and mortual insurance it was gone it wasn’t sold I had nothing more than I did before ,all I hope is you give me my apc that was customised may I just say or give me a refund if this was a duplication glitch I didn’t know so I really want my apc back so thank you and bye* * Torin
GetHuman-torindou did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman-torindou fixed the problem
We are waiting for GetHuman-torindou to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.