need immediate fix or refund

GetHuman863157's customer service issue with Rockstar Games from July 2018

Help with my Rockstar Games issue
The issue in GetHuman863157's own words
trying to start the game in VR ... Every time I try to play L.A. NOIRE VR FROM THE OCULUS STORE. I get an initial game screen stating L.A. noire ETCETERA but it never goes into the game itself. I followed the onscreen instruction to reinstall L.A. noire and I first uninstalled the social club but the same as above happens. I will have to contact the BBB if no response is given to this because I was unable to file a game support ticket online(nothing come up when I click "file a support ticket"). My user Id to the social club is Jeff****
after reinstall the social club asked for a password and I gave it to them. I still could not get in the game no matter how many times I tried. I was off VR FOR ABOUT A MONTH then for a whole week I was unable to get in the game. I have also contacted BBB who accepted my complaint online
either fix the problem right away or advise me how to get my money refunded. I can not get a refund from Oculus because I have had the program for over a month. I also used get human suggestions and got no result
* *, or * months
I have tried to reinstall after uninstalling social club, change my password to social club, calling a phone in NY which sent me back to online support where I found no workable solution. I also used get human suggestions and got no result
How GetHuman863157 fixed the problem
In stead of uninstalling social club through conventional means or through the rockstar program file uninstaller go through oculus software and again software folders and then the rockstar folders. The click on the installers folder and update social club and the launcher applications
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Rockstar Games

la noire vr
Customer service issue
Reported by GetHuman863157
Jul 9th, 2018 - 4 years ago
Fixed
GetHuman863157 shared how to fix
Seen by 21 customers so far
Similar issue to 4999 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder

Timeline

GetHuman863157 started working on this issue
Jul 9th, 2018 4:07pm
GetHuman863157 indicated the issue is not fixed yet.
Jul 9th, 2018 5:53pm
GetHuman863157 indicated the issue is not fixed yet.
Jul 9th, 2018 5:54pm
GetHuman863157 indicated the issue is not fixed yet.
Jul 9th, 2018 5:58pm
GetHuman863157 indicated the issue is not fixed yet.
Jul 9th, 2018 6:40pm
GetHuman863157 indicated the issue is not fixed yet.
Jul 10th, 2018 12:45am
GetHuman863157 indicated the issue is not fixed yet.
Jul 10th, 2018 12:47am
GetHuman863157 indicated the issue is not fixed yet.
Jul 10th, 2018 1:02am
GetHuman863157 indicated the issue is not fixed yet.
Jul 10th, 2018 1:09am
GetHuman863157 indicated the issue is not fixed yet.
Jul 10th, 2018 1:13am
GetHuman863157 indicated the issue is not fixed yet.
Jul 10th, 2018 1:13am
GetHuman863157 indicated the issue is not fixed yet.
Jul 10th, 2018 6:13pm
GetHuman863157 confirmed the issue is fixed. Hooray!
Jul 10th, 2018 9:07pm
GetHuman863157 confirmed the issue is fixed. Hooray!
Jul 10th, 2018 9:18pm